The UFPO % Pay Program at CloudTrucks

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• UFPO % Pay FAQ

UFPO  "% Pay" vs. UFPO "All Miles"

Choosing between UFPO % Pay and UFPO All Miles depends on your operating style and priorities.

All Miles is a newer, simplified and more consistent pay model for the UFPO program. UFPO All Miles provides:

• Flat Rate Pay: Earn a consistent $2.00 per mile on all miles, loaded, deadhead and empty.*
• Locked-In RPM: This rate is set monthly— giving you consistency and simplicity.
• Steady Weekly Work: Expect to run an average of ~2,200 miles/week, which means an average ~$4,400 gross revenue/week.
• No Trailer Rental Fees: Drivers in the program are assigned a UF trailer at no cost.

The UFPO % Pay provides a variable rate of pay, does not cover deadhead miles, but does allow you as the owner-operator to decline loads and even to self-dispatch when you choose to, renting the UF trailer on a daily basis. UFPO % Pay is more flexible, and allows for more restrictions from the owner-operator.

If you want to learn more about UFPO All Miles, go here.

To learn more about UFPO % Pay, you're in the right place already!

UFPO vs. CT Dispatch

Choosing between UFPO and CT Dispatch depends on your operating style and priorities. CT Dispatch is our in-house service for drivers who own or rent a trailer, and are comfortable with a 3% dispatch fee. It offers personalized support—with a dedicated CT dispatcher who secures higher-paying loads and streamlines your booking process—helping many drivers boost their revenue by 5–15%. 

UFPO, on the other hand, is tailored for owner-operators and fleet owners who want to run their trucks power-only while reducing operating expenses and delegating the bulk of load booking work at no additional fees. By eliminating the $200 weekly trailer rental fee and the additional 3% dispatch fee, UFPO offers cost savings while still providing a robust load booking system, including access to valuable dedicated shipper lane opportunities. 

While CT Dispatch is the recommended option for those seeking full support and revenue optimization, UFPO is a great alternative if you’re looking to reduce deductions, avoid difficult broker negotiating, and tap into dedicated contract freight options.

But why choose between these options when you can have both? It’s a perfect pairing—like peanut butter and jelly. As a UFPO driver at CloudTrucks, having a CT Dispatcher by your side makes you unstoppable. Your dispatcher serves as your eyes and ears, acting as a direct liaison for you with the UF trip planner, and stepping in to book you loads outside of UF when appropriate or necessary. They’ll advocate for you, clarify details, and communicate your needs—coordinating with the trip planner via email and keeping you informed over the phone.

Benefits of UFPO % Pay

This UFPO % Pay Power-Only Program offers:

• Consistent Load Availability: Enjoy a steady flow of loads, without having to deal with broker negotiations and bidding to try to secure your loads.
• Lower Operating Expenses: Save on costs by eliminating trailer rental fees.
• Steady Revenue Stream: Earn consistent income through built-in mileage bonuses and other pay incentives.
• Assignment of a Trip Planner: Receive itineraries pre-approved via email.
• Flexible Dispatch Options: Decline pre-approved loads and request new ones—no forced dispatch.
• Innovative Revenue-Sharing Partnership: Benefit from cutting-edge AI load planning technology that maximizes efficiency and revenue.
• Exclusive Shipper Lanes: Access drop-and-hook shipper freight on assigned lanes, serving multiple shippers nationwide (with numbers growing!).

Driver Qualifications

We are looking for drivers who:

• Demonstrate strong communication skills and are comfortable handling trip planning communication primarily via email.
• Are willing to drop off their CT rental trailer, which eliminates weekly trailer rental fees.
• Are available to be on the road for at least one week at a time (with weekends at home).
  • Florida-based drivers south of Jacksonville must commit to a minimum of two weeks on the road.
• Have a truck that can reliably haul up to 45,000 lbs with no weight restrictions.
  • If your truck can only haul between 35,000 and 44,000 lbs but you can commit to at least two weeks on the road, please indicate this in your application.
• Can provide at least 10 days' notice for scheduled home-time requests. 
• Are able to provide up to 3 weeks' notice if you plan to leave the program.

How UFPO % Pay Works

• No Enrollment Fee: Once approved, you join at no cost.
• Assigned Trailer, Trip Planner & Pre-Approved Loads: You receive a  Power Loop dry van trailer and pre-approved load itineraries via email from your assigned UF trip planner. All load details are also available in your CT app jobs list for easy reference.
• Mileage Incentives: Run the assigned loads to take advantage of built-in mileage bonuses. If you decline a load or itinerary, please provide clear feedback and request new options promptly.
• Priority Access: Benefit from priority access to drop-and-hook assignments. As the program signs new shipper contracts nationwide, UFPO drivers near new distribution centers get first dibs on these opportunities.
• Instant Payout: Continue to get instant payout after delivery with lease-on fees and other standard deductions applied—but no trailer fees!

Ready to apply to CT's UFPO % Pay Program?
➡️ Submit your application today here!  ⬅️

 

Choosing a Point of Contact (When Driver and Admin Are Separate)

If you're a fleet admin with a driver joining the UFPO program, you'll need to let your UF trip planner know your communication and privacy preferences—ideally during your onboarding call.

Important: The UFPO program requires a single designated point of contact (POC) for each truck in the program. This helps prevent miscommunication and ensures efficient coordination.

Who should be the point of contact?

• If the admin will be dispatching the driver: The admin should serve as the POC.

• If the driver will be self-dispatching: The driver can be the POC instead.

Can the POC change?

Yes. For example, an admin may want to attend the onboarding call and serve as the initial POC, but later designate the driver as the ongoing POC. That’s perfectly acceptable—just let your trip planner know.

Can contact details be split?

Yes, with nuance. Even though a single POC is required:

• We can list the driver’s phone number (for tracking and check-in calls). In this instance, the driver will still be able to view the necessary details of their jobs in the CT App.

• And the admin’s email address (for rate confirmations, onboarding, and settlements)

Want to control what your driver can see or do in the CloudTrucks app as well?

Admins can restrict what their drivers see (such as financials or booking access). Some permissions can be managed directly in the app, while others require help from your Business Consultant. Learn more about user permissions here.

 

Load Booking in UFPO % Pay

Declining Pre-Approved Loads

UFPO is a partnership—not forced dispatch. This means you can decline an entire package of loads or select specific loads within a package. Keep in mind that the system is designed to maximize your overall revenue during your road time rather than focusing on an individual load.

The AI trip planning software creates itineraries that position your truck in the most lucrative markets for upcoming loads, optimizing both efficiency and earnings. While you have the right to decline loads, accepting all assigned loads unlocks built-in incentives that benefit your overall revenue.

When you receive pre-approved loads via email, review them immediately and respond as soon as possible if you have any concerns. Although approved loads also appear in your CT app’s jobs list, this simply means they’re available for review—you are not obligated to run them.

How to Decline Loads

If you decide to decline a load, reply to the email as quickly as possible—ideally within 45 minutes of receiving the load details—to help secure new, better options promptly. Typically, new load options may arrive within about 30 minutes; however, if alternatives in your market are limited, it might take 2–3 hours to generate significantly different options.

When declining a load, please include the following information in your reply:

1. The specific load or loads you are declining.
2. Your reason for declining.
3. A note if the load is infeasible due to Hours of Service (HOS), pre-approved weight, or geographic restrictions (this won’t affect your guaranteed revenue payout eligibility).
4. A request for new load options to be provided as soon as possible.
5. Specific details on the type of load you are hoping to receive instead.

Load Refusal Rules

Maximum Load Options Per Day:
Drivers may refuse up to two itineraries or loads per calendar day. If you decline a third time within the same day, you will need to wait until the next day for new options.

Load Planning Feasibility Rules:
The system is designed to provide only loads that are feasible for drivers to complete, which means:

• Loads comply with Hours of Service (HOS) regulations.
• Loads adhere to the geographic and weight restrictions you provided in your UFPO application.

If you receive an infeasible load, you will not lose your guaranteed revenue payout eligibility as long as you request feasible options from your trip planner.

Drivers also have the right to decline loads due to preferences such as deadhead mileage, rates, or tolls. Declining loads for these reasons will not affect eligibility for mileage bonus payouts. However, if you are assigned to cover a specific shipper, declining loads will disqualify you from guaranteed revenue payouts for that calendar week (Monday–Sunday).

Trailer Use Fees When Self-Dispatching in UFPO

UFPO is designed to provide most of your loads, and it’s recommended to run these loads whenever possible to maximize earnings and efficiency. However, there are situations when you may choose or need to book your own freight using the program trailer.

• Weekend Dispatch: On weekends, when freight volume is lower, if no UFPO loads are available, you can run your own freight with the program's trailer at no charge.
• Self-Dispatching for Better Loads: If you believe you can secure a more favorable load outside UFPO to reach your next agreed-upon destination, you may decline UFPO loads and self-dispatch instead. In this case, a $50 per weekday trailer fee will apply. To avoid extra fees, please communicate your availability and location with your trip planner. If that information isn’t provided, the fee may also apply on weekends.
• Home-Time Travel: If you are traveling to or from home and live far from a UF hub, self-dispatching may be necessary. Here, the $50 per weekday trailer fee applies—unless you pick up or deliver a UFPO load that day, in which case the fee is waived.
• No Available UFPO Load: Occasionally, if no UFPO load is ready for your next assignment, the $50 per weekday fee will apply when you run self-booked loads. In such cases, your weekly pay will follow the "Breakdown/Emergency" rate outlined in the pay structure.

Trailer Type

All shipments use UF Power Loop dry van trailers.

Freight Type

Freight in the program is a mix of direct freight (drop-and-hook) and spot freight (live loads).  If you are running on a shipper lane assignment, the freight type will typically involve more drop-and-hook.

Load Weights

Loads range from 12,000 to 45,000 lbs. While we prefer drivers with no weight restrictions, strong candidates with limitations may still be considered. However, if you are assigned a load that exceeds your limit, you are responsible for requesting new options.

Driver Pay in UFPO % Pay

Pay Overview

The UFPO % pay structure is designed for UFPO drivers who:

• Are not located in a qualified area for dedicated lane options, or
• Have driving restrictions or preferences that disqualify them from current dedicated lane options, or
• Prefer to maintain maximum load booking independence while participating in UFPO.

Instant Payout

When your trip planner assigns you a load, you'll receive the load rate and details via email—and these details will also be available in your CT app under “Jobs List.” After you complete the delivery, you’ll be paid the listed rate. Standard CT lease-on fees and repayment policies will be deducted, and your net payout will be added to your CT Cash Balance shortly after delivery.

How Are Load Rates Determined?

Load rates vary similarly to those on the load board. If you're assigned to a dedicated lane, the rates still fluctuate but are generally more predictable. The key difference in this program, versus booking your own loads on the CT loadboard, is the revenue-sharing partnership with UF. If you earn more, UF earns more; if you earn less, UF earns less. UFPO always pays its drivers 77% of the total freight charge (the “all-in rate” or “gross rate” of the load), with UF retaining a fixed 23% program fee—this fee covers both the broker margin and costs such as trailer pool maintenance (approximately 8%). Unlike typical brokers, whose margins can vary widely, UFPO offers transparency and consistency in your earnings.

This program simplifies rate negotiations, giving you access to exclusive freight and more dedicated drop-and-hook lanes so you can spend less time haggling and more time earning on the road.

Breakdown/Emergency Week Pay

If an unforeseen event such as a breakdown or other emergency prevents a driver from completing their planned full week of work, UF will add the 6% mileage bonus to the loads that the driver was able to finish. This additional payment will be made after the week has ended. See section: When Will I Receive an Additional Payout?

The UFPO % Pay Mileage Bonus: Your Additional Weekly Payout

Your initial payout after you’ve completed your UFPO load is always based on the 77/23 split. However, at the end of each Monday–Sunday billing week, UFPO reviews your total loaded miles to determine if you qualify for a revenue-share bonus based on your mileage. If you run 2,000+ loaded miles in a week, you’ll receive an additional payout—ranging from 2% to 6% more in gross revenue (increasing your share to 79%–83% of the total freight charge). This bonus applies to all your loaded UFPO miles for the week, not just those beyond 2,000.

Even if you decline some UFPO loads or self-dispatch to reach your next destination, you’ll still qualify for the bonus as long as your total loaded miles meet the requirement. For drivers on dedicated lanes, UFPO also offers a revenue guarantee, meaning you'll receive either the mileage bonus or the guaranteed payout—whichever is higher.

When Will I Receive an Additional Payout?

If you qualify for a mileage or revenue bonus, your payment will be issued approximately two weeks after the billing week ends. UF billing weeks run Monday through Sunday, just like CloudTrucks.

You can expect to receive the bonus payment by the end of the day on the second Thursday after the billing week ends.

For example:
If you're expecting a bonus for the week ending Sunday, March 30, 2025, you should receive the payment by Thursday, April 10, 2025.

If you haven’t received it by then, please message CT Support the following morning (Friday) and ask them to check in with both the UFPO-Ops team and the payment-ops lead about the status of your payment. We recommend doing this as early as possible on Friday, since these teams operate Monday through Friday.

How to Spot the Supplemental Payment:

You can confirm the payment is from UFPO in two ways:

1. CT Cash Balance: It will appear as an incoming payment in your transaction list.
2. CT App – Jobs List: It will show as a completed “dummy load” from Indianapolis, IN to Indianapolis, IN.

To verify which week the payment is for, open the dummy load’s rate confirmation document. The circled code (e.g., WE20241201) indicates the week ending date.

Accessorials

Accessorial payments under UFPO follow standard reimbursement policies with one key difference: rather than a flat rate, accessorials are calculated based on a pre-set percentage model. This approach ensures fair payouts that adjust to specific circumstances, often resulting in higher payments than a fixed rate.

For trailer breakdowns, eligible drivers receive layover pay. Please report any accessorial issues within 24 hours via the in-app support. Layover pay is set at $20 per hour, up to a maximum of $200 per day.

Deadheading from Florida Rule

Generally, the UFPO program pays only for loaded miles and avoids assigning long deadhead trips in Florida. If you complete a delivery in Florida and are not assigned a new UFPO load, your trip planner will ask you to find a load independently. In such cases, UF will reimburse fuel costs for up to 250 deadhead miles to the next pickup location—unless you secure a more profitable load.

Tolls

The general UFPO program does not include toll reimbursements. If you are running on a shipper lane assignment, the contract may provide for toll reimbursement. 

Fuel Surcharge Policy in UFPO

UFPO load rates include an estimated fuel surcharge (FSC) to facilitate instant payout after delivery just like at CloudTrucks. Although the FSC is processed later, it is estimated as accurately as possible using available data. There is one key difference between UFPO and standard CloudTrucks FSC payouts:

• CT Drivers: FSC estimates are final—no adjustments are made if the actual FSC is higher or lower.
• UFPO Drivers: If the FSC is underestimated, UF will pay the difference in the weekly “dummy load” payout. Overpayments are not reclaimed.

FSC Payment Rules

• WM Assigned Revenue Guarantee: You will receive the higher of either your FSC or your guaranteed revenue payout. If your guaranteed revenue payout exceeds your FSC, no additional FSC payment will be made.
• Standard UFPO: if you earn a mileage bonus, you will still receive an FSC adjustment if one is due.

This FSC adjustment is typically minor and occurs only in rare instances.

UFPO % Pay FAQ

Billing, Pay and Mileage

What is the timeframe for calculating weekly mileage for pay?

Billing runs Monday through Sunday. Each billing week starts at 12:00 AM Monday and ends at 11:59 PM Sunday.

My first week’s mileage is extremely low. What gives?

It’s normal for mileage to be lower when you’re just starting. Initial volumes are expected to be low and will balance out over a rolling four-week average.

How is mileage calculated for payment?

Mileage is calculated on an address-to-address basis, not by zip code.

I found a load on the board at a higher rate than what was offered in the program. Why?

Sometimes brokers adjust rates on the board after they initially posted the load in the program, if they don’t feel confident they will be able to secure coverage otherwise. But either way, loads on the board do not factor in trip planning costs and trailer costs. Additionally, UFPO drivers benefit from a mileage bonus that increases overall earnings over time, along with opportunities to run shipper lanes—advantages not available when booking outside the program. 

How much revenue can I expect to earn if I join UFPO? 

Revenue will vary each week based on market conditions, timing, and individual factors such as availability and flexibility. To maximize earnings, drivers should be willing to stay on the road for at least two weeks at a time and accept loads wherever they are assigned.

The UFPO program operates as a partnership—Uber Freight only earns when you earn, as it's a percentage-based revenue share. Drivers who stay out for at least two weeks, have no restrictions on destinations or freight types, and are assigned to a shipper shipper contract in UFPO can realistically expect to gross around $5,000 per week on average.

Eligibility and Restrictions

My truck has weight, geographic, or scheduling restrictions. Will I still be accepted?

We recommend you fill out the application accurately, listing any restrictions you would require accommodation for. Every application is reviewed, and if your restrictions are acceptable, you will be approved for the program.

Can I specify or restrict where I go (for example, to a certain region)?

Regional preferences are accommodated on a case-by-case basis. We’ll ask for your specific needs during the application process.

Are team drivers allowed?

Yes. Team drivers are eligible but will be booked as single drivers. No special treatment, expedited freight, or early pickups will be provided. The expectation remains 3,000 miles per truck each week, regardless of driver type.

Can I join if I have my own trailer or am renting one elsewhere?

No, drivers using their own trailer or renting a trailer outside the program are not eligible to join at this time.

Can I join if I need to be home more frequently than every weekend?

No, drivers needing to be home more frequently are not eligible to join at this time.

I am a fleet owner and admin. Can I serve as the primary contact between my driver and the program’s trip planner?

Yes. Truck owners, fleet owners, or dispatchers may act as the primary contact between CloudTrucks and the driver.

How does this work if I live in a remote area?

Drivers in remote areas can use the provided trailer at a cost of $50 per weekday to travel to and from a major UF hub, when your trip planner doesn’t have a UFPO load to carry you to the first pickup location on your itinerary.

Itinerary, Routing, and Deadhead

Will I be paid for deadhead miles?

Payment is made only for loaded miles.  The one exception to this rule is in certain circumstances when exiting the state of Florida.

What is the maximum deadhead distance for picking up a load? Can I opt out of long deadhead trips?

There is no set maximum for deadhead miles. Our AI-driven load-booking system optimizes itineraries to maximize your overall revenue rather than minimizing deadhead on a single load. If an itinerary includes extra deadhead miles, it’s because that option is expected to yield the highest overall earnings.That being said, be sure to share your feedback if the deadhead is too much for you. You always have the option to decline the loads and either ask for new ones, or book your own.

How can I request a different itinerary with less deadhead?

If you prefer an itinerary with less deadhead, promptly respond to your trip planner with your preference (e.g., “I prefer under 100 miles of deadhead”) and request a revised itinerary. Expect new options within 2–3 hours during business hours.

Why do some loads have more deadhead miles than I’d normally accept?

Our AI trip planning system builds itineraries to maximize your overall revenue. If an option includes extra deadhead, it means that, despite the additional miles, the itinerary is expected to offer higher overall earnings compared to alternatives with less deadhead.

Can I decline a load if I don’t like the routing (for example, if it’s toll-heavy)?

Yes. Drivers in the standard UFPO program have the ability to decline loads if they do not agree with the proposed routing. If you have committed to a dedicated lane however, you are expected to cover the freight regardless of preferences, unless its infeasible.

I never want to be offered loads that go to South Florida, NYC, or through mountainous areas.

The UFPO program generally avoids these routes as well. NYC in particular will never be asked of you. If you have specific routing preferences, let your trip planner know, and we will do our best to accommodate them.

Dedicated Lanes within UFPO % Pay?

As a UFPO driver, you will gain access to exclusive drop-and-hook freight lanes from multiple shippers nationwide—and that number is growing!

Please note that UFPO’s dedicated options are not traditional dedicated lanes. Instead, they represent a commitment to prioritize contracted lanes for a specific shipper. In exchange for this commitment, you typically receive higher-than-average rates, consistent revenue, a more stable schedule, and increased opportunities for drop-and-hook loads.

While each contract is unique, eligibility to be assigned to run UFPO shipper lanes is based on three key conditions:

1. You must be domiciled near a distribution center or delivery location with sufficient freight volume.
2. You must not have driving restrictions that disqualify you from meeting the lane requirements.
3. You must be willing to commit to covering the shipper's freight at all times, as long as it is feasible and safe to do so.